Privacy Policy

Introduction

At Answee, we are committed to protecting your privacy and ensuring transparency in how we handle your personal information. This Privacy Policy explains how we collect, use, and safeguard your data, including API keys, when you use our website and services to optimize your e-commerce store’s visibility in AI-driven commercial recommendations (e.g., Bing’s Copilot, ChatGPT, Claude, Perplexity).

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, or other details you voluntarily provide when signing up for Answee, contacting us, or integrating with our services.

API Keys and Credentials: API keys or other credentials you provide to enable integrations with platforms like Shopify, Google Search Console, or Bing Webmaster Tools for automated URL submissions and AI visibility optimization.

Usage Data: Information about how you interact with our website and app, such as IP address, browser type, pages visited, time spent on the site, and Answee Visibility Score (AVS) metrics.

Cookies and Tracking Technologies: We use cookies to enhance your experience, such as remembering preferences or tracking site performance. You can manage cookie settings through your browser.

How We Use Your Information

Your data, including API keys, is used solely to improve our website and services, specifically to enhance your e-commerce store’s visibility in AI-driven commercial recommendations. This includes:

• Optimizing Shopify product data for AI prompts to improve relevance in commercial and transactional searches.

• Generating and tracking your Answee Visibility Score (AVS) to measure and enhance AI-driven product visibility.

• Analyzing site and app usage to improve performance, functionality, and user experience.

• Responding to your inquiries or support requests.

Answee does not use your information, including API keys, for any other purposes, such as selling it to third parties, unrelated marketing, or sharing with external entities unless required by law.

Data Sharing

We do not share, sell, or disclose your personal information or API keys to third parties, except:

• When required by law or to comply with legal processes (e.g., GDPR or CCPA compliance).

• To protect the rights, property, or safety of Answee, our website, users, or the public.

• With service providers (e.g., Shopify, Bing Webmaster Tools, Google Search Console) strictly for enabling integrations you authorize, such as URL submissions for AI visibility.

Answee does not use your information, including API keys, for any other purposes, such as selling it to third parties, unrelated marketing, or sharing with external entities unless required by law.

Data Security

We implement industry-standard security measures, including encryption and secure APIs, to protect your data, including API keys, from unauthorized access, use, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

As a user, particularly in the European Union, you may have the right to:

• Access, correct, or delete your personal information or API keys.

• Opt out of cookies or other tracking technologies.

• Request data portability or object to data processing under GDPR or other applicable laws.

• Contact us to exercise these rights at [insert contact email].

International Data Transfers

For users in the European Union, your data may be processed outside the EU (e.g., for Bing Webmaster Tools integration). We ensure compliance with GDPR through standard contractual clauses or other safeguards for secure data transfers.

Changes to This Policy

Answee may update this Privacy Policy periodically to reflect changes in our services or legal requirements. Any changes will be posted on this page with an updated "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at teamanswee@outlook.com.